Cancellation & Refund Policy
Effective Date: 21/11/2025
At NexmediaTech, we value our customers and aim to provide a seamless experience with our products and services. Please read our cancellation and refund policy carefully before making a purchase.
1. Cancellation Policy
You may request a cancellation of your order or subscription within 24 hours of purchase.
Cancellation requests must be sent via email to info@nexmediatech.com
or by calling +91 83419 16122.
Once a service or product has been delivered or accessed, it cannot be cancelled.
2. Refund Policy
Refunds are processed only for eligible cancellations as per the above conditions.
All refund requests must be sent to info@nexmediatech.com
with your order details.
Refunds will be processed through the original mode of payment, including Razorpay, within 7-14 business days after approval.
Certain services, such as completed digital services or software access, may not be eligible for a refund once delivery has started.
3. Non-Refundable Items
The following items are non-refundable:
Services already rendered.
Customized software or one-time project deliveries.
Subscription services after the start of the billing cycle.
4. Contact Information
If you have any questions or concerns about cancellations or refunds, please reach out to us:
Email: info@nexmediatech.com
Phone: +91 83419 16122
Address: 25-47, Vaviloddu Bidiki, Machireddygari Palli, T Sundupalle, PO: Peddabidiki, Dist Annamayya, Andhra Pradesh, 516129
Founder: Nagendra Naik Mude
We are committed to ensuring a transparent and smooth experience for all our customers. Your satisfaction is our priority.